You could send the printer in for repair or you could purchase one that’s already been fixed. So what you’re left with is a formatter with all working parts but with an internal connection problem. Not necessarily the chip’s fault, just that the solder material should be stronger. They believe the chips produce too much thermal stress on the solder causing it to break. Most technicians and engineers have come to the conclusion that the material used to solder the chips on the formatter fails. If you’re getting other error codes, or if the page doesn’t print out, refer to this link: Hp P2015 Error Codesįirst, it may be helpful to know that some reports say as many as 20% of the HP P2015 printers made have this issue. If the page prints out and the display still reads an error state the formatter will have to be replaced or fixed.Note: make sure the covers are all closed, toner installed, and paper is in the cassette tray before performing this action otherwise it will not work. A page of horizontal black lines should print out. This test bypasses the formatter and verifies the actual engine is working fine.
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